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C
Department

Support automation with AI employees

Shorter queues, instant answers, and smart escalation to a human when it matters. Your Support AI employee resolves the routine tickets and hands your team the ones that need judgment — with full context.

Hire your Support AI employeeBrowse templates
Ticket triageCategorize, prioritize, and route every ticket.View details →Instant answersResolve common questions from your knowledge base.View details →Smart escalationHand off to a human with full context when unsure.View details →
CSupport AI EmployeeFirst response in seconds, 24/7 — one hire, all the use cases above.
ZendeskGmailWhatsAppSlackTelegramWeb chat
Hire Support free
24Works around the clockTriggers fire any time — a new lead at 2 AM gets the same instant response as one at 2 PM.
OKAsks before actingSensitive steps pause for your approval in Slack or email. You stay in control of every decision.
RPTReports what it didEvery run is logged step by step — what it did, when, and what it cost. No mystery, no surprises.

Frequently asked questions

What can the Support AI employee do?Ticket triage, Instant answers, Smart escalation — and anything else you describe in plain English. Each use case is a workflow you can customize, and they all share your connected tools.
Which tools does it connect to?Zendesk, Gmail, WhatsApp, Slack, Telegram, Web chat, plus 500+ more integrations and custom APIs. Connect once — every workflow uses the same credentials vault.
How fast will we see results?The outcome Support teams report first: shorter queues, happier customers. Most teams are live the same day and see it within the first week.

Other departments

Sales →Marketing →Finance →HR →Operations →
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Solutions by industryFifty industries, each with the five agents that businesses like yours start with.Template libraryReady-made automations you can install in a click and adjust to fit.AI employeesWhat an AI employee is, what it can be trusted with, and where a human stays in the loop.AI workflow generationDescribe the outcome in plain English and watch the workflow get wired for you.
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